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sheffield vision
A DECADE OF DOCUMENTING SHEFFIELD MUSIC

 
 
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TERMS AND CONDITIONS

Here is some small print which we have to set out but equally we hope will answer any queries you may have about the shop.

General Terms and Conditions
Sheffield Vision sell physical products from Sheffield Vision website to you subject to the terms and conditions set out below. By using Sheffield Vision, you are agreeing to be bound by these terms and conditions.

Your details will remain private. See our Privacy Policy.

Prices
If you wish to convert Pounds into your local currency the following website will give you an indication of equivalent price: xe currency convertor

Postage
You can choose different postage options for UK, Europe and The Rest Of The World and check prices using the postage calculator in your shopping basket.

Stock
We only sell brand new products, not used items. Most products we carry in stock and can be despatched quickly. Items which are not on site can take longer to be ready for despatch. We will try and keep you informed of the progress of your order.

Delivery Time
When we have the items of your order in stock it is despatched quickly. In the UK we use Royal Mail First Class Post, for exports we use standard Air Mail unless instructed otherwise. We send you an email when your order has been despatched.

On average:
UK customers - Orders should be with you within two days of despatch.
European customers - Orders should be with you within three/four days of despatch. Rest of World customers - Orders should be with you within four/five days of despatch.

Sending The Order
Find the item(s) you want and add the product(s) to the shopping basket. Press the Checkout button in the shopping basket, then fill in the Checkout order form with your details. Select to be taken to Paypal, the secure Merchant Gateway used by Sheffield Vision, where you actually enter your credit card details or (if you have a Paypal account) your Paypal account details.

Please note, you will receive an order confirmation once your order has been processed by Paypal.
PayPal accepts the following cards:
* Visa / Delta / Electron
* MasterCard / Eurocard
* PayPal Top Up Card
* Maestro
* Solo
* American Express
Debit cards (also known as bank cards) are accepted if they have a Visa or MasterCard logo.

Cancellations
If you want to cancel your order, please notify us as soon as possible. It may be that your order has already been despatched so we are unable to stop it. We cannot guarantee to cancel items from an order. The only opportunity we have to cancel is when waiting for product that is out-of-stock. Cancellation requests must be sent by email, quoting your order number, to rich@sheffieldvision.com

Guarantees and Returns
All items are guaranteed to be brand new and should reach you in perfect condition. We will only replace items that are defective, or sent in error.
This is subject to the buyer notifying the company within five working days of receipt of the goods and giving a description of the damage / defect.
Do not send items back without our permission.
You do however have the right to return items to us FOR ANY REASON within thirty days, and we will refund you for the original amount debited.
Items must be unused and unopened.
Report faulty items by email to rich@sheffieldvision.com and we will send you return instructions.

The Website
Obviously we want this website to be available around the world, 24/7 but this is not always possible. We will do our best to maintain access.

We publish Sheffield Vision website for the use and viewing of all interested parties, but its entire contents, text, data files and images are copyright and may not be reproduced, duplicated, copied, sold, resold, or otherwise exploited for any commercial purpose without our express written consent.
Please do not attempt to break, hack or alter our site - It took us many hours, days and weeks of loving care and thought to put together.

"Parental Advisory Warning" - It is possible that, from time to time, some people might regard our work as unsuitable for minors under the age of 18, although we do not hold this view. If you are under the age of 18, you should consider reviewing these terms and conditions with your parent or guardian first. Parents, please view the site and listen to its content at your own discretion and allow access accordingly. Please understand that we cannot be held liable for material you deem to be unsuitable.

These conditions are governed by and construed in accordance with the laws of England and Wales. You agree, as we do, to submit to the non-exclusive jurisdiction of the English courts.

Contact Us
If at any stage in the ordering process you encounter a problem please contact us: email rich@sheffieldvision.com phone 0114 279 6511 postal address Sheffield Vision, Workstation, Paternoster Row, Sheffield S1 2BX


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last update 20.01.16 | email us

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